Terms and conditions

1. Contract conclusion & delivery of goods

1.1 By clicking the 'order now' button, you place a binding order with the items in the shopping cart. We confirm the receipt of your order by e-mail after submitting the order. It becomes a compulsive contract by receiving the order confirmation. Please note that we deliver the ordered goods as soon as we receive the payment of the complete purchase price as well as any shipping costs. Therefore, transfer the purchase price immediately after receiving the order confirmation, but at the latest within 7 days.

1.2 Please note that in rare cases we are not obligated to deliver the ordered goods. For example if we are not responsible for the missing goods availability and we have informed you immediately of this fact. In case of non-availability of the goods, we will immediately refund your payment if the order is already payed.

1.3 If working days are stated as delivery deadlines, we mean all days from Monday to Friday, except legal holidays. These delivery times are valid for dispatch within Germany. International orders may differ from these delivery periods. The order signed by the customer is a binding offer. We can accept this offer within two weeks by sending an order confirmation or send the ordered goods within this period.

2. Prices and payment

2.1 The legal german taxes are included in the shown prices. Costs for packaging and delivery/shipping are not included in our prices.

2.2 We offer the payment methods advance payment (transfer) and payment on invoice. You have to take over the costs of any money transaction.

2.3 The purchase price have to be paid within 10 days after receiving the ordered items, unless otherwise agreed. Sum of default interest due and payable as of first day after due date: 5% above statutory interest rate. p. A. Further penalties for a damage for delay remains reserved. In the event that we assert a higher damage for delay, the purchaser shall have the opportunity to prove to us that the alleged default in arrears is not at all or at least substantially lower.

2.4 We reserve the right to charge for dunning fees in the amount of EUR 5.00 per reminder if you are in delay of payment. You are allowed to prove that a considerably lower loss than the dunning fee or no damage has occurred.

2.5 You agree that you will receive invoices and credits only in electronic form.

3. Delivery time

3.1 Unless an explicitly binding delivery date has been agreed, our delivery dates or delivery periods are exclusively non-binding.

3.2 The start of the delivery time stated by us requires the timely and proper fulfillment of the obligations of the customer. The objection of the unfulfilled treaty is reserved.

3.3 After passing one week of our non-binding delivery date / delivery time, the purchaser may request us to submit the goods in a reasonable period of time in text form. If we fail to meet an explicit delivery date / delivery period or if we are in delay for a different reason, the customer have to give us a reasonable period of time to carry out our service. If we allow the grace period to expire without success, then the buyer is entitled to withdraw from the purchase contract.

3.4 If the purchaser is in delay of acceptance or if he culpably violates other cooperation obligations, we are entitled to demand compensation for the resulting damages, including possible additional charges. We reserve the right to make further claims. The Purchaser shall reserve the right to prove that a damage of the requested amount has not occurred at all or at least substantially lower. The risk of accidental loss or accidental deterioration of the purchased goods shall be transferred to the purchaser at the time the Buyer is in default of acceptance or debtor's delay

3.5 Further legal claims and rights of the customer due to a delay in delivery shall remain unaffected.

4. Vouchers and their meaning

4.1 Promotional vouchers are valid for a period of time and can only be redeemed during this period. Promotion vouchers can not be purchased.

4.2 You can redeem vouchers only during the stated valid period of time and only once per order. Please note that promotional vouchers may be linked to a minimum order value.

4.3 Promotion vouchers can only be redeemed before the end of the ordering process. Subsequent crediting is not possible. Several promotional vouchers can not be combined with each other, unless otherwise agreed.

4.4 The value of the goods must be at least equal to the amount of the promotional voucher. A difference to a higher value of goods can be compensated by the offered payment possibilities. The value of a promotional voucher can not be paid in cash or interest. Refund of the voucher, in the case of a return, is excluded.

4.5 In case of revocation: if the total value of the order is below the minimum value of the voucher used to buy the order, we reserve the right to charge you the price of the goods.

5. Reservation of proprietary rights

5.1 We reserve the proprietary rights to the delivered goods until all claims from the delivery contract are fully paid.

5.2 The purchaser is obligated, as long as the property has not yet passed on to him, to treat the purchased item with care. As long as the property has not yet passed, the customer immediately has to notify us in writing if the delivered item is seized or on other interventions of third parties. If the third party is not in a position to reimburse us for the court and extrajudicial costs of an action pursuant to § 771 ZPO, the customer is liable for the loss.

6. Guarantee and letter of complaint

6.1 The information contained in our brochures, advertisements and other documents are not binding, unless otherwise stated. The illustrations or drawings contained in our media are only approaches.

6.2 Insofar as the delivered item does not have the nature agreed between the purchaser and us or if it is not suitable for the purpose required according to our contract or the use in general or if it does not have the properties which the purchaser could expect according to our public statements, we are obliged to correct this. This does not apply if we are entitled to refuse the supplementary performance due to legal regulation.

6.3 In case of supplementary performance the purchaser initially can choose between correction or replacement. However, we are entitled to refuse the type of supplementary performance selected by the customer if it is only possible with disproportionate costs and the other type of supplementary performance remains without significant disadvantages for the customer. During the supplementary performance, the customer is not entitled to reduce the purchase price or withdraw from the contract. A subsequent improvement failed with the unsuccessful second attempt, unless the nature of the cause or the defect or the other circumstances is different. If the supplementary performance has failed, or if we have refused the supplementary performance, the purchaser may demand the reduction of the purchase price or declare the resignation of the contract.

6.4 Claims for damages can only be asserted by the customer if the supplementary performance has failed or we have refused the supplementary performance. The right of the customer to assert further claims for damages under the following conditions remain unaffected.

6.5 The warranty period is 2 years, calculated from the passing of risk. This deadline also applies to claims for compensation for defect consequences, insofar as no claims for unauthorized action are asserted.

7. Further information

7.1 This agreement and the entire legal relations of the parties are subject to the law of the Federal Republic of Germany under the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG).

7.2 Should individual provisions of this contract be or become ineffective or be incomplete, the remaining provisions remain unaffected.

Version: 2016-12-14